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Privacy Policy

 

The General Data Protection Regulation (GDPR) was enacted in 2018.

This privacy policy is produced to comply with the GDPR for:

I London VIP Chauffeur Limited

At I London VIP Chauffeur Limited, we have always taken your privacy very seriously. This policy covers the collection, processing, and other use of personal data under the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).

If you have any questions about the collection or processing of your data, please contact us :

I London VIP Chauffeur Limited

E-mail: contact@londonvipchauffeur.com

By using our website or services, you consent to the content of this privacy policy.


The Information We Collect

We collect personal data by telephone and online booking when you make an enquiry about a proposed travel requirement, call us, or visit our website to make a chauffeur-driven travel booking.

Your data, such as your email address, name, home or work address, and telephone numbers, are provided to us by you with your consent. Normally, you will only provide such details when making an enquiry or booking chauffeured transport with us.

We also use analytical tools that monitor details of your visits to our website and the resources that you access, but this data will not identify you personally.

We take payments via our website. Your payment information (e.g., credit or debit card details) provided when you make a purchase is never stored by us. That information is processed securely and privately, and all card details are handled by secure payment processors in accordance with industry security standards.

We may share your personal data with our payment processors, but only for the purpose of completing the relevant payment transaction. Such payment processors are prohibited from using your personal data for any other purpose, and they are required to maintain the confidentiality and security of your data.


The Use of Your Information

I London VIP Chauffeur Limited may hold and process personal data that you provide to us in accordance with the UK GDPR.

The information we collect and store about you is only used to enable us to provide our services to you. We may use your information for the following purposes:

  • To manage and confirm your bookings

  • To provide chauffeur services

  • To communicate booking details such as pick-up arrangements

  • To respond to enquiries and customer requests

  • To improve our services

If you are an existing customer, we may contact you with information about your chauffeur booking, including pick-up arrangements and service updates.


Disclosure and Controlling the Use of Your Data

We will never sell your data to third parties.

We will never share your data with third parties, except in the limited circumstances described in this policy.

If you have given us consent to use your data for a particular purpose, you can revoke that consent at any time. Simply write to us at the address at the start of this policy or email contact@londonvipchauffeur.com at any time.


Where We Store Your Data

We always take every precaution to protect your data that you have given us whilst booking with us, and it is always kept securely stored with restricted access and password protection where applicable.

We retain your personal data only as long as necessary to provide our services and meet legal obligations.

You can request that we remove your personal data from our database by contacting us at contact@londonvipchauffeur.com, subject to legal or regulatory retention requirements.


Security

The information you send via our contact forms or email is never completely secure when transmitted over the internet.

Although we will always do our best to protect your personal data, we cannot guarantee the security of data transmitted to our website, and any such transmission is at your own risk.

Once we receive it, we apply strict security measures to protect your data from unauthorised access, alteration, or disclosure.


Third-Party Links

You may find links to third-party websites on our website. These websites should have their own privacy policies.

We are not responsible for the content, security, or privacy practices of third-party websites.


How We Use Cookies

Cookies are small files stored in your browser that include information about the time, date, and usage of our website.

We use cookies to:

  • Track your visit and improve website performance

  • Remember your preferences

  • Improve user experience

If you wish to disable cookies, you can adjust your browser settings accordingly. However, some features of the website may not function properly.


Changes to This Privacy Policy

We reserve the right to update or change this privacy policy at any time.

We will not always directly notify visitors of changes. Instead, it is the responsibility of users to review this page periodically to stay informed of any updates.

The updated policy will always be published on our website with the revised date.


What Type of Information Do We Share With Third Parties?

We never sell or rent your personal information.

We may share your information in limited circumstances, including:

Fraud detection and prevention agencies, to protect against fraudulent activity
Third-party payment providers, to process payments securely
Law enforcement agencies, if required by law or in connection with criminal investigations
Regulatory authorities, where legally required

We only share the minimum necessary information required for these purposes.

We may also interact with customers for service-related communication and, where consent is given, marketing purposes.

We may use secure systems when transferring or processing data to ensure your information remains protected and is not lost, misused, or accessed without authorisation.


Contact Us

If you need any clarification about this Privacy Policy or how we handle your data, please contact:

I London VIP Chauffeur Limited
843 Finchley Road
London
NW11 8NA
England
Email: contact@londonvipchauffeur.com